Trust Center

Built on trust.
Designed for schools.

Schools entrust us with what matters most. We protect student data, safeguard privacy, and build with transparency at every level.

Whether you're a principal, district technology leader, or procurement team, you'll find the information you need here.

Request Security Documents Contact Our Security Team
School campus

Trust Resources

Everything you need to understand how Model B protects your school community. Resources are organized by topic to make vendor review simple and transparent.

Security

How we protect the platform.
Security Overview
How we protect customer data through encryption, access controls, monitoring, backups, and secure infrastructure.
Version 1.0
4 min read
System Status
Current platform availability, uptime history, and service status.
Version 1.0
Report a Security Issue
Found a vulnerability? Here's how to report it to our security team.
Version 1.0

Privacy & Student Data

How we protect information entrusted to us.
Responsible AI
AI Principles

Artificial intelligence should reduce administrative work, not replace professional judgment. Model B uses AI to streamline operational workflows while keeping educators in control of every important decision.

AI never makes autonomous educational decisions.
AI never replaces educator judgment.
Customer data is never used to train public AI models.
Schools remain in control.
Version 1.0
2 min read

Legal & Compliance

The documents that govern our relationship with customers.
Terms of Service
The legal terms governing use of the Model B platform and services.
Version 1.3
5 min read
Subprocessors
Third-party providers that help us securely operate the Model B platform, including hosting, authentication, communications, and infrastructure.
Version 1.0
2 min read

Vendor Review Resources

Everything district purchasing and technology teams need during vendor evaluation.
Security Questionnaire
Standard questionnaire for security review and vendor evaluation.
Version 1.0Available
Data Processing Agreement (DPA)
Model B's standard DPA for school districts. TX-NDPA execution available on request.
Version 1.0Available
W-9
Request our W-9 for accounting and procurement purposes.
Version 1.0Coming Soon
Cyber Liability Insurance Certificate
Insurance coverage information available upon request.
Version 1.0Coming Soon
Procurement Contact
Get in touch with our procurement team.
Available
Implementation Guide
Overview of onboarding, implementation, training, and district support.
Version 1.0Coming Soon
Security at a glance

Security isn't a feature. It's part of every decision we make.

Encryption in transit
Disaster recovery procedures
Encryption at rest
Audit logging
School-level data isolation
Continuous monitoring
Role-based permissions
Secure cloud infrastructure
Daily backups
Multi-factor authentication support
System Status
All systems operational
Last checked
July 28, 2026 at 6:10 PM CDT
Platform uptime
View Status Page
Security Review
Last Internal Review
July 2026
Next Scheduled Review
January 2027

Security is an ongoing process. Model B performs recurring reviews of infrastructure, authentication, permissions, operational safeguards, and incident response procedures to continually improve platform security.

Need something specific?
Security questionnaires, procurement docs, or privacy questions — we're happy to help.
Let's Build Trust →